Digital Creations – Next Generation Digital Agency
Legal

Privacy Policy

Last updated: June 2026 Haverfordwest, Wales, UK GDPR Compliant
Contents
1. Introduction 2. Data We Collect 3. How We Use Data 4. Cookies 5. Third Parties 6. Your Rights 7. Data Security 8. Data Retention 9. International Transfers 10. Children's Privacy 11. Policy Changes 12. Contact Us

Summary: We at Digital Creations take your privacy seriously. We only collect data you provide to us, use it to deliver our services, and never sell it to third parties. This policy explains exactly how we handle your information in compliance with UK GDPR.

1. Introduction

Digital Creations ("we", "our", "us") is a digital agency based in Haverfordwest, Wales, United Kingdom. We operate the website mydigitalcreations.co.uk and provide web design, branding, app development, and social media marketing services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

2. Data We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number when you submit our contact form
  • Communication Data: Messages and enquiries you send us
  • Technical Data: IP address, browser type, device information, and pages visited
  • Usage Data: How you interact with our website
  • Cookie Data: Information stored via cookies and similar tracking technologies

We do not collect sensitive personal data such as health information, financial data, or government identification numbers.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiries and provide requested services
  • To send you quotes, proposals, and service information
  • To improve our website and services based on usage patterns
  • To comply with legal and regulatory obligations
  • To prevent fraud and ensure website security

4. Cookies

Our website uses cookies to enhance your experience. We use:

  • Essential Cookies: Required for the website to function correctly
  • Preference Cookies: To remember your dark/light mode preference
  • Analytics Cookies: To understand how visitors use our website

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics: Website traffic analysis
  • Google Fonts: Typography delivery
  • Gmail (SMTP): Email delivery for contact form submissions
  • Hostinger: Website hosting services

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request we limit how we use your data
  • Right to Data Portability: Request your data in a portable format
  • Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, contact us at contactdigitalcreations@gmail.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction including SSL encryption, secure servers, and restricted access to personal data.

8. Data Retention

We retain your personal data for as long as necessary:

  • Contact form data: 2 years from last contact
  • Client project data: 5 years after project completion
  • Website analytics: 26 months (Google Analytics default)

9. International Data Transfers

As we serve clients in the UK, India, USA, and internationally, your data may be processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

You also have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO) at ico.org.uk.

Have Questions?

If you have any concerns about how we handle your data, we're happy to help.

Contact Us